Frequently Asked Questions

Find quick answers about BrandHunt.pk and our pre-loved sneakers.

Yes. Every pair of shoes listed on BrandHunt.pk is 100% original and authentically branded. We carefully inspect each item before listing to ensure there are no replicas or fakes. Our goal is to make premium brands affordable — without compromising authenticity.

“Pre-Loved” means the shoes have been lightly used but are still in excellent wearable condition. Each pair goes through a strict cleaning, sanitizing, and quality check process before being listed. You can also check the Condition Guide (Premium+, Premium, Excellent, Very Good) for detailed grading.

Yes. If the product you receive is not as described or has any undisclosed defect, you can request a return or exchange within 3 days of receiving your order. Please make sure the shoes are unused and in the same condition as delivered. For more details, visit our Return & Exchange Policy page.

Orders are delivered within 2–5 working days across Pakistan through our trusted courier partners (PostEx). You’ll receive a tracking link via SMS or WhatsApp once your order is dispatched so you can monitor your delivery in real time.

Every product page includes the original brand size (US/UK/EU). We also have a Size Guide to help you measure your foot and compare it with brand sizes. If you’re still unsure, you can contact us on WhatsApp, and we’ll help you pick the perfect size based on your past experience with that brand.

Every pair of shoes goes through a multi-step cleaning and sanitization process before being listed. We use professional-grade disinfectants and odor removers to ensure that each item is fresh, safe, and ready to wear.

We grade each pair carefully using our BrandHunt Condition Scale:
Premium+ – Looks almost new, minimal to no signs of wear.
Premium – Gently used, very light signs of wear.
Excellent – Slight visible wear but in great condition overall.
Very Good – Noticeable wear but still stylish and fully wearable.
This system helps you understand exactly what to expect before purchasing.

Our prices are final and fixed, as we already price items below retail market value. Every pair is individually inspected and priced according to brand, condition, and rarity, ensuring you get fair value for your money.

Yes, we offer Cash on Delivery across Pakistan for all orders. However, if you prefer, you can also pay online via debit/credit card or bank transfer during checkout for faster processing.

In rare cases of incorrect items or sizes, please contact us within 24 hours of delivery via WhatsApp or Email. We’ll arrange a free exchange or return, ensuring you get exactly what you ordered without any extra hassle.

All our items are pre-loved, meaning they’ve been previously owned but are still in excellent, wearable condition. We do not sell new retail products — instead, we focus on high-quality, authentic second-hand sneakers at unbeatable prices.

Our shoes are sourced from trusted international suppliers who deal exclusively in authentic branded footwear. Each item is verified for originality, quality, and condition before being imported and listed on our website.

Since every pair is unique and one-of-a-kind, we cannot guarantee restocks of specific models or sizes. If you find something you love, we recommend purchasing it quickly before it’s sold out. You can also follow us on social media for restock updates.

At the moment, BrandHunt.pk operates as an online-only platform. However, we provide high-resolution, detailed product photos so you can see the exact condition before buying. Our support team can also share additional images or videos on request.

You can reach us anytime via:
WhatsApp: +92 316 762 0 733
Email: sales@brandhunt.pk
Instagram DM / Facebook Message
Our team is available Monday to Saturday, 10 AM – 8 PM, and we usually respond within a few hours.

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